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Privacy Policy

Effective Date: February 18, 2026

AstraQua Inc. (“AstraQua,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal information in accordance with applicable laws and regulations.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.astraqua.com or interact with our products and services.


1. Scope of This Policy

This policy applies to:

  • Visitors to our website

  • Prospective customers and partners

  • Enterprise customers using AstraQua software

  • Individuals who contact us

This policy does not apply to third-party websites linked from our site.


2. Information We Collect

A. Information You Provide

We may collect:

  • Name

  • Email address

  • Company name

  • Job title

  • Phone number

  • Content submitted through contact forms

  • Business communications

B. Automatically Collected Information

We may collect technical and usage data such as:

  • IP address

  • Device and browser type

  • Pages visited

  • Date/time stamps

  • Referring website

  • Cookie identifiers

C. Operational & Platform Data

For enterprise customers, AstraQua processes operational data related to fleet systems, including:

  • Vehicle telemetry

  • System health metrics

  • Performance indicators

  • Predictive maintenance signals

This data is associated with equipment and systems, not individual consumers.


3. How We Use Information

We use information to:

  • Respond to inquiries

  • Provide and improve our services

  • Deliver SaaS, DaaS, and licensed software

  • Perform analytics and system optimization

  • Maintain security and prevent misuse

  • Support pilots, research collaborations, and enterprise deployments

  • Comply with legal or regulatory requirements

We do not sell personal information.


4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or UK, we process personal data under the following bases:

  • Consent

  • Contractual necessity

  • Legitimate business interests

  • Legal obligations


5. Data Sharing and Disclosure

We may share information with:

  • Cloud hosting providers

  • Analytics providers

  • Enterprise customers (as part of service delivery)

  • Professional advisors (legal, accounting, etc.)

  • Government agencies when required by law

We require third-party service providers to protect information through contractual safeguards.

We do not sell, rent, or trade personal data.


6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain website functionality

  • Analyze traffic and performance

  • Improve user experience

Cookies may include:

  • Essential cookies

  • Performance / analytics cookies

You may disable cookies through your browser settings.


7. Data Retention

We retain information only as long as necessary to:

  • Fulfill service obligations

  • Comply with legal requirements

  • Maintain business records

  • Resolve disputes

Operational data retention is governed by customer agreements.


8. Data Security

We implement appropriate technical and organizational safeguards, including:

  • Secure cloud infrastructure

  • Role-based access controls

  • Encryption in transit where appropriate

  • Restricted internal access

While no system is fully secure, we apply industry-standard protections consistent with enterprise SaaS platforms.


9. International Data Transfers

Data may be processed in the United States or other jurisdictions where AstraQua or its providers operate. Where required, appropriate safeguards are implemented.


10. Your Rights

Depending on jurisdiction, you may have rights to:

  • Access your data

  • Request correction

  • Request deletion

  • Request restriction

  • Request data portability

  • Object to processing

To exercise these rights, contact:

privacy@astraqua.com


11. California Privacy Rights (CPRA)

If you are a California resident, you have the right to:

  • Know what personal data is collected

  • Request deletion

  • Request correction

  • Opt-out of data sale (AstraQua does not sell personal data)

  • Limit use of sensitive personal information

Requests may be submitted to:
privacy@astraqua.com


12. Children’s Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children.


13. Business Transfers

If AstraQua undergoes a merger, acquisition, or asset sale, information may be transferred as part of that transaction, subject to applicable law.


14. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with a revised effective date.


15. Contact Information

AstraQua Inc.
Santa Monica, California, USA
Email: privacy@astraqua.com